HomeSingapore TravelWhy Singapore Air (KrisFlyer) Cancelling Star Alliance Spherical-The-World (RTW) Tickets Might Be...

Why Singapore Air (KrisFlyer) Cancelling Star Alliance Spherical-The-World (RTW) Tickets Might Be A Good Factor…


On tenth April 2024, we woke as much as a impolite shock to the world of miles redemption in Singapore – that Singapore Airways’ frequent flyer programme, Krisflyer, will stop their redemption of Star Alliance Spherical-The-World (RTW) tickets from 1 Might 2024

Singapore Air Cancels Star Alliance Round The World Tickets
Singapore Air Cancels Star Alliance Spherical The World Tickets

A Bitter-Candy Goodbye to Spherical-The-World (RTW) Redemption with Krisflyer

The Private Room Menu (2bearbear)
The Non-public Room Menu (2bearbear)
SQ First Class Suites (A380) after conversion
SQ First Class Suites (A380) after conversion
SQ Business Class from Auckland to Singapore International Menu - Roasted Lamb Loin in Roasted Yellow Capsicum Sauce
SQ Enterprise Class from Auckland to Singapore Worldwide Menu – Roasted Lamb Loin in Roasted Yellow Capsicum Sauce
Dim sum and nuggets at SilverKris Lounge Business Class Changi Airport - Have more nuggets! They're so crisp!
Dim sum and nuggets at SilverKris Lounge Enterprise Class Changi Airport – Have extra nuggets! They’re so crisp!

Having skilled SQ First Class Suites, the Non-public Room, SQ Enterprise Class and SilverKris Enterprise Lounge provided by Singapore Airways, it has at all times been a dream to go for the “jewel” of Krisflyer’s redemption programme – the Star Alliance Spherical-The-World (RTW) tickets.

At 200,000 KrisFlyer miles for Economic system, 280,000 KrisFlyer miles for Enterprise Class and 405,000 KrisFlyer miles for First Class, the redemption programme provides a lot worth as in comparison with particular person redemption of Savers Award. Taking a easy RTW itinerary by way of SQ’s enterprise class saver awards:

SIN – MUC: 103,500 miles
FRA – JFK: 81,000 miles
SFO – TPE: 141,000 miles
TPE – SIN: 34,000 miles

This could already value 359,500 miles. This excludes the middleman flights from MUC-FRA and JFK-SFO, which might make the redemption nearer to ~400,000 miles. With this comparability, it makes KF’s RTW 280,000 redemption seems like a steal. That is additionally why, over the previous 5 years, we’ve been making an attempt to build up enough miles to make this redemption…

KrisFlyer Miles April 2024
KrisFlyer Miles April 2024

Nevertheless, as we transfer nearer to the quantity of miles required, we realise that having the miles is simply step one in a “collection of steps” required to make this dream round-the-world redemption a actuality.

Right here’s why…

Why It Is So Tough to Redeem Star Alliance RTW Tickets with KrisFlyer

1. To Guarantee Availability of Tickets, You’ll Should E-book Nearly A 12 months Out.

Having redeemed SQ First Class and Enterprise Class tickets, we already knew that it was comparatively troublesome to redeem a saver award. We virtually needed to “camp” on the Singapore Airways’ web site and e book the tickets once they’re accessible 355 days out. That is very true for the First Class tickets that we redeemed as there can be usually lower than 12 seats on every flight. And naturally, as most frequent flyers know, redemption of a better class award (i.e. enterprise or first-class) would additionally imply extra worth…

Price of SQ First Class Suites (A380) from Singapore to London
Worth of SQ First Class Suites (A380) from Singapore to London
Krisflyer Redemption Chart from Singapore to Europe First Class costs 125,000 miles
Krisflyer Redemption Chart from Singapore to Europe First Class prices 125,000 miles
4 out of 12 seats booked 1 year out from the date of flight on SQ First Class A380 Seats
4 out of 12 seats booked 1 12 months out from the date of flight on SQ First Class A380 Seats

As you’ll be able to see from the instance above, the SQ First Class Tickets (in 2019) was redeemed at 125,000 (as we speak it’s 141,000) and prices about ~$10,000 (as we speak it’s $12,000). In reality, plainly it has extra worth as we speak than in 2019. Nevertheless, the catch is that this…

IT IS ACTUALLY QUITE DIFFICULT TO REDEEM PREMIUM TICKETS VIA KRISFLYER FREQUENT FLYER PROGRAMME. Right here’s an instance:

SFO SIN 107000 Miles (Advantage Awards Are ALREADY Waitlisting)
SFO SIN 107000 Miles (Benefit Awards Are ALREADY Waitlisting)
SIN MUC 103500 Miles (Saver Awards are Waitlisted)
SIN MUC 103500 Miles (Saver Awards are Waitlisted)

As we speak it’s thirteenth April 2024 and we’ve extracted the above info for flights on 1st April 2025. As you’ll be able to see, some flights which are launched lower than every week in the past, are already waitlisted. Extra apparently, for the SIN-MUC flight, even Benefit Awards flights (the costlier redemption tickets) are already waitlisted – nearly a 12 months away!

2. Lack of Skilled Workers for RTW redemption

Knowingly or unknowingly, Krisflyer does have some “obstacles” that makes Star Alliance Spherical-The-World (RTW) that rather more troublesome. Extra particularly, the dearth of skilled workers that is aware of the principles involving Spherical-The-World journey redemptions, which interprets to frustration for redemptions even when a KF member has enough miles to make the redemption.

We’ve really learn many web sites resembling this, that shares experiences of previous and current KF members making an attempt to redeem the RTW tickets and the hurdles that they must cross. As soon as we had the required variety of miles, we wished to check whether or not this was true and we made a name to the service centre to ask a few questions, particularly;

a. Whether or not you’ll be able to fly from Singapore to Athens by way of Munich. This can be a fairly frequent “class” of query that really exams how a lot the operator is aware of about the necessity to adhere strictly to a “one-direction” of journey as acknowledged within the Star Alliance RTW phrases and situations.

b. Whether or not the 280,000 miles enterprise class redemption is “all-inclusive”, no matter miles required for redemption on one other Star Alliance Airways. This query exams whether or not the operator is conscious of the scope of the RTW redemption and what’s included and what’s not.

c. Whether or not we are able to e book the RTW Tickets at ION Orchard’s Singapore Airways Service Centre. Though we knew the reply was sure, the operator needed to do a test nonetheless.

For the above “comparatively easy” questions, we needed to wait on the road for half-hour. This was a verification of what had already been talked about on the market, that there actually aren’t many KF workers educated within the facet of Spherical-The-World redemptions. That is additionally pretty comprehensible since there wouldn’t be many individuals who will usually redeem such a tickets. From the enterprise perspective, it actually doesn’t make sense to coach so many workers to cater for a very small inhabitants of shoppers who want this service. This might most likely be a purpose why Singapore Airways took the troublesome choice to axe its Star Alliance Spherical-The-World redemption programme.

3. Charges Related to Spherical-The-World Redemption by way of SQ’s KrisFlyer Programme

As of early 2023, Star Alliance added a $250USD price, particularly for RTW redemption by way of the KrisFlyer frequent flyer programme. That is one more “barrier” for frequent flyers. Although not a lot within the grand scheme of issues, it does place a psychological barrier that now, I can not simply strategy a service centre to ask concerning the availability of RTW flights.

In fact, from the enterprise perspective, it’s a nice transfer. Because you solely have a restricted variety of workers educated for RTW redemptions, it could be clever to allocate these educated workers to shoppers who’re severe concerning the RTW redemption – and never those that are nonetheless within the “looking for out extra” stage.

All in all, the three causes above makes it actually actually difficult for a typical frequent flyer to redeem a Star Alliance RTW ticket by way of KrisFlyer. Moreover needing to accumulate 280,000 miles (or extra) for a RTW redemption, which is already a problem in and of itself, now you need to know your journey plans 1 12 months out – what number of people who find themselves working, can realistically do this? This could realistically go away 3 teams of individuals (which we are able to consider) having the ability to redeem the tickets – retirees, self-employed/enterprise homeowners or those that are taking a “hole 12 months” on this season of their life.

Secondly, from this 3 teams of individuals, they must sieve by means of the trove of data on the market about Star Alliance RTW redemption by way of KrisFlyer earlier than they might be keen to half with $250USD service price – simply to begin understanding the itinerary. Lastly, they must bear with the frustrations of coping with the dearth of educated workers that may adequately advise on Star Alliance RTW tickets redemption.

This leaves the inhabitants of individuals making this redemption actually actually small. Slightly little bit of an “hen and egg” drawback – if SQ have been to coach extra workers, maybe extra individuals would redeem this explicit class of RTW tickets. However as it’s, all of it appears to result in a logical finish – the cessation of Star Alliance Spherical-The-World (RTW) tickets by way of Singapore Airline’s KrisFlyer frequent flyer programme.

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This leads us to the conclusion that the cancellation of RTW tickets by Singapore Airways (KrisFlyer) may transform a great factor afterall. As a substitute of us going by means of the frustration above (discovering appropriate flights, discovering availability, reserving a 12 months out, paying further charges and so on.), we now know that we’d deal with a few flights that we wish to expertise and redeem them by way of the Savers Award – which we are able to now e book a 12 months out, with out the necessity to string these flights collectively when reserving by way of the Star Alliance RTW redemption.

Any ideas concerning the cancelling/axing/cessation of Star Alliance Spherical-The-World (RTW) tickets by Singapore Airways? If that’s the case, tell us extra within the feedback part under!

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